Guest Relations Executive
Rockland Hotels Limited
Guest Relations Executive
Rockland Hotels Limited
Chittaranjan Park, New Delhi
₹30,000 - ₹40,000 monthly
Fixed
₹30000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 31 Jan 2026 - 12 Feb 2026 | Time: 12.00 pm - 04.00 pm...See details
Urgently hiring
18 applicants
Job Description
Guest Relations Executive (GRE) – Daily/Monthly Job Checklist
✅ Daily Responsibilities
- Guest Feedback Collection
- ☐ politely request feedback from all guests at the time of checkout.
- ☐ Ensure feedback is recorded in the system/logbook.
- ☐ Escalate any negative feedback to the Manager immediately.
- OTA Guest & VIP Guest Give Special Attention
- Property Rounds
- ☐ Conduct 3 full round of the property to ensure maintenance, and guest satisfaction.
- ☐ Note and report any discrepancies or issues to the concerned department.
- Pool Area Supervision
- Night Audit Report Review
- ☐ Review the night audit report every morning.
- ☐ Highlight any issues or irregularities for follow-up.
- Checkout Room Coordination
- ☐ Coordinate with housekeeping and maintenance teams to inspect and prepare Vacant rooms.
- ☐ Ensure rooms are cleaned, maintained, and ready for next occupancy.
Job role
Work location
B207, Outer Ring Rd, Block B, Chittaranjan Park, New Delhi, Delhi 110019, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Front Office & Guest Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
B.Sc in Hospitality and Hotel Administration/ Hotel Management, B.Sc (Hons.) in Hotel Management, BHM in Hotel Management, BBA in Hotel Management/ Hotel and Tourism Management, B.A in Hotel Management (Atleast one)
Age limit
22 - 40 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
31 Jan 2026 - 12 Feb 2026
Time
12.00 pm - 04.00 pm
Other instructions
All candidates are requested to carry their updated resume and ensure proper grooming while attending the interview.
About company
Name
Rockland Hotels Limited
Address
B207, Outer Ring Rd, Block B, Chittaranjan Park, New Delhi, Delhi 110019, India
Job posted by Rockland Hotels Limited
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