Housekeeping Manager

Job Title: Housekeeping Manager

Department: Housekeeping

Reports To: Owner of the Farm House

Job Summary:

The Housekeeping Manager is responsible for overseeing and managing all housekeeping operations to ensure cleanliness, hygiene, and overall upkeep of the facility. The role involves supervising housekeeping staff, maintaining high standards of cleanliness, managing supplies, and ensuring compliance with safety and quality standards.

Key Responsibilities:

Plan, organize, and supervise daily housekeeping operations.

Ensure all areas (rooms, offices, public spaces, washrooms, etc.) are clean and well-maintained.

Recruit, train, schedule, and supervise housekeeping staff.

Conduct regular inspections to ensure cleanliness and quality standards are met.

Manage inventory of cleaning supplies, equipment, and linen; ensure timely replenishment.

Develop and implement housekeeping procedures, checklists, and SOPs.

Coordinate with other departments to ensure smooth operations.

Handle staff attendance, performance evaluations, and disciplinary matters.

Address and resolve complaints related to housekeeping services promptly.

Ensure compliance with health, safety, and hygiene regulations.

Prepare reports related to housekeeping operations and staff performance.

Skills & Competencies:

Strong leadership and team management skills

Excellent organizational and time-management abilities

Attention to detail and quality control

Good communication and interpersonal skills

Knowledge of housekeeping chemicals, equipment, and safety standards

Ability to work under pressure and manage multiple tasks

Qualifications:

Diploma or certification in Housekeeping / Hospitality Management preferred

Minimum 3 years of experience in housekeeping supervision or management

Experience in hotels, hospitals, corporate offices, or large facilities is an advantage

Working Conditions:

May involve shift duties, weekends, and holidays

Requires standing, walking, and supervising large areas