INSIDE SALES

The Inside Sales Manager will lead and manage the inside sales team responsible for generating leads, nurturing prospects, and closing sales primarily through phone, email, and digital communication channels. The role focuses on driving revenue growth, improving conversion rates, and building a high-performing sales team.

• Key ResponsibilitiesSales & RevenueDrive inside sales targets and achieve monthly, quarterly, and annual revenue goals
• Manage the complete sales cycle from lead generation to deal closure
• Develop and implement effective sales strategies and scripts
• Coordinate with field sales and channel partners when required
• Team ManagementRecruit, train, and mentor inside sales executives
• Set KPIs and monitor individual and team performance
• Conduct regular performance reviews and coaching sessions
• Motivate the team to achieve targets consistently
• Lead Management & CRMManage inbound and outbound leads efficiently
• Ensure accurate data entry and pipeline tracking in CRM
• Analyze sales funnel metrics and improve conversion rates
• Coordinate with marketing for lead quality and campaign follow-ups
• Customer EngagementBuild strong relationships with prospective and existing customers
• Understand customer requirements and propose suitable solutions
• Handle escalations, objections, and negotiations effectively
• Ensure high levels of customer satisfaction
• Reporting & AnalysisPrepare daily, weekly, and monthly sales reports
• Analyze sales trends, team productivity, and market feedback
• Provide actionable insights to management