Insurance Manager

General insurance professionals (sales, agents, brokers, or technicians) promote, sell, and manage non-life policies (motor, health, home, property). Key duties include identifying client risks, advising on coverage, processing renewals, and managing claims. They often work in fast-paced environments, meeting targets and maintaining compliance. www.em-normandie.ie +6

Key Responsibilities

• Sales & Business Development: Prospecting new clients through cold calling, networking, and referrals to meet monthly/quarterly sales targets.
• Customer Advisory: Analyzing client needs to recommend appropriate non-life insurance products.
• Policy Management: Preparing, reviewing, and processing policy renewals, amendments, and cancellations.
• Claims Handling: Assisting clients with the claim submission process, acting as a liaison between clients and adjusters to ensure prompt settlement.
• Relationship Management: Maintaining long-term client relationships and providing high-quality customer service.
• Compliance: Ensuring all sales and operations adhere to industry regulations and legal standards. www.em-normandie.ie +8

Required Skills and Qualifications

• Education: Bachelor’s degree in Business, Finance, or a related field (often required for managerial roles).
• Experience: Proven experience in sales, customer service, or insurance (3-5+ years).
• Communication: Excellent verbal and written communication for negotiating and advising clients.
• Technical Skills: Proficiency in CRM software and, occasionally, industry-specific underwriting tools.
• Analytical Skills: Ability to assess risk and analyze market trends. www.em-normandie.ie +4

Common Job Titles

• General Insurance Agent
• Sales Executive/Manager
• Insurance Technician
• Claims Handler/Adjuster
• Underwriter