Office Admin Executive

Experience: 1-3 years in fee collection, training coordination, or academic operations

Job Responsibilities:

• Communicate with students via WhatsApp, calls, and emails for fee collection and batch scheduling.
• Follow up on pending payments, send reminders, and maintain proper records.
• Address student queries related to payment modes, invoices, and batch details.
• Create and manage batches for IT training courses, coordinating with trainers and students.
• Maintain batch records, student enrolments, and attendance.
• Ensure smooth execution of training schedules and handle rescheduling if required.
• Work closely with the finance and operations team to streamline payment tracking and batch management.

Requirements:

• Experience in fee collection, telecalling, customer support, or training coordination.
• Strong communication and persuasion skills.
• Basic knowledge of MS Excel, Google Sheets, and CRM tools.
• Ability to handle multiple follow-ups, manage batches, and work under deadlines.
• A proactive and organized approach to handling student interactions.