Key Responsibilities:

Export Operations Management:

• Coordinate and oversee all export shipments, ensuring timely and accurate delivery.
• Manage export documentation, including invoices, packing lists, bills of lading, and certificates of origin.
• Ensure compliance with international trade regulations, customs requirements, and company policies.
• Liaise with shipping lines, freight forwarders, customs brokers, and other stakeholders to arrange and track shipments.
• Optimize shipping routes and methods to reduce costs and improve efficiency.
• Monitor shipment status and provide updates to clients and internal teams.
• Collaborate with warehouse teams to ensure proper handling, storage, and inventory control of export goods.
• Oversee loading and unloading processes to ensure accuracy and prevent damage.
• Serve as the primary point of contact for clients regarding export logistics matters.
• Address and resolve any issues or delays in a timely and professional manner.
• Provide excellent customer service and support to build and maintain strong client relationships.
• Prepare and present regular reports on shipment status, costs, and performance metrics.
• Identify areas for improvement and implement process enhancements.
• Stay updated on changes in international trade regulations and ensure compliance.
• Manage risks associated with export logistics, including transportation delays, customs issues, and regulatory changes.