Operations Executive

We are looking for a responsible and proactive individual to handle the day-to-day operations of our steel trading business and assist in customer coordination, dispatch follow-ups, and payment collections. The role requires excellent communication skills, strong organizational ability, and comfort with numbers and basic documentation.

• Key ResponsibilitiesManage daily operational activities including order processing, dispatch tracking, challans, and coordination with transporters and warehouse teams.
• Maintain and update order status, stock movement, and delivery schedules.
• Coordinate with sales, accounts, and logistics teams to ensure timely order execution and smooth operations.
• Follow up with customers for outstanding payments, credit note settlements, and collection timelines in a professional and courteous manner.
• Prepare and share daily/weekly MIS on dispatches, pending orders, and collections.
• Assist management in maintaining operational discipline and improving process efficiency.
• Handle basic office administration and vendor coordination when required.
• Desired ProfileGraduate (preferably in Commerce, Business Administration, or related field).
• 2–5 years of experience in operations, coordination, or collections roles.
• Excellent communication and follow-up skills (both written and verbal).
• Strong command over MS Excel / Google Sheets for MIS reporting.
• Organized, punctual, and able to multitask in a fast-paced environment.
• Prior experience in a steel trading, manufacturing, or B2B business will be an added advantage.

CompensationCompetitive salary based on experience, with performance-based incentives.