Operations Executive

Operations Executive

Role Overview

We are looking for a highly organized and proactive Operations Executive who can ensure smooth coordination between sales, production, dispatch, accounts, and service teams.

This role is ideal for someone who enjoys solving problems, managing multiple tasks, and improving operational efficiency.

The candidate will play an important role in ensuring that customer orders are processed, produced, and delivered smoothly and on time.

Key Responsibilities

Order Processing & Coordination

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Process confirmed orders from the sales team

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Verify product specifications and order details

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Coordinate with the production team for timely manufacturing

Production Monitoring

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Track production progress and ensure schedules are followed

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Coordinate with factory teams to resolve delays

Dispatch & Logistics

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Plan dispatch schedules for machines and spare parts

Coordinate with transporters for timely deliveries

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Share dispatch updates with customers

Inter-Department Coordination

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Work closely with sales, production, dispatch, service, and accounts teams

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Ensure smooth flow of information across departments

Customer Communication

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Provide order updates to customers

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Address basic customer queries related to dispatch and delivery

Inventory Monitoring

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Monitor stock of raw materials and spare parts

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Inform management about stock shortages

Reporting & Documentation

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Maintain records of orders, production status, and dispatch details

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Prepare regular operational reports for management

Process Improvement

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Identify operational bottlenecks and suggest improvements

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Help improve efficiency and coordination within the company

Skills Required

Core Skills

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Strong coordination and communication skills

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Problem-solving mindset

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Proactive approach to work

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Positive and professional attitude

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Good organizational and management skills

Operational Skills

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Time management and task prioritization

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Attention to detail

Planning and scheduling ability

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Documentation and reporting skills

Technical & Business Skills

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Basic understanding of operations and logistics

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Knowledge of Excel / Google Sheets

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Familiarity with modern tools, AI tools, and digital systems

Personal Qualities

We are looking for someone who is:

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Responsible and accountable

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A strong team player

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Flexible and adaptable

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Willing to learn and improve continuously

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Committed to long-term growth

Qualifications

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Bachelor’s Degree in Business Administration / Commerce / Engineering preferred

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3-5 years experience in operations or coordination roles

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Freshers with strong organizational ability are welcome

Location : Ashok Vihar

experience : 2 years

Salary : 25 K TO 30K