Pharmacy Assistant

We are looking for a dedicated Assistant Pharmacist to support the efficient functioning of our pharmacy. The ideal candidate will handle the day-to-day operations including prescription management, inventory control, customer service, and basic accounting duties. The candidate must be able to work in a fast-paced environment, ensuring compliance with pharmacy regulations and high standards of patient care.

Key Responsibilities:1. Prescription Handling:

• Accurately process and dispense medications as per physician prescriptions.
• Verify prescription details, checking for possible drug interactions or contraindications.
• Provide proper labeling with clear instructions for use and storage.
• Ensure all prescriptions comply with legal and regulatory requirements.

2. Inventory and Order Management:

• Manage and maintain adequate stock levels, ensuring proper inventory turnover.
• Place orders with suppliers and manage incoming deliveries.
• Track and manage product expiration dates, removing expired stock from inventory.
• Perform regular inventory audits and generate stock reports.

3. Customer Service and Order Fulfillment:

• Assist customers with prescription-related questions and over-the-counter medication inquiries.
• Handle customer complaints or issues with empathy and professionalism.
• Process online orders, ensuring accurate picking, packing, and dispatching for delivery.
• Maintain confidentiality of patient and customer information in compliance with privacy laws.

4. Billing and Accounting:

• Process all customer transactions including cash, credit/debit cards, and digital payments.
• Maintain accurate sales records and ensure timely billing for orders.
• Assist in reconciling daily sales with the pharmacy’s accounting system.
• Manage records for insurance claims and ensure proper documentation for reimbursement.

5. Compliance and Reporting:

• Ensure all pharmacy operations adhere to local, state, and federal regulations.
• Maintain accurate and organized records for prescriptions, orders, and sales.
• Prepare reports on sales, inventory levels, and order fulfillment performance for management review.
• Assist in any audits and inspections by regulatory authorities.