Receptionist / Front Office Executive

About the Role:

Panache Aesthetics is looking for a well-spoken, organized, and customer-friendly Receptionist to manage the front desk and ensure a smooth patient experience. The ideal candidate should be fluent in English, presentable, and comfortable handling calls, billing, and daily front office operations.

Key Responsibilities:

• Answer and manage incoming phone calls and patient inquiries
• Schedule, confirm, and coordinate appointments
• Welcome and assist patients at the clinic in a courteous manner
• Handle billing, payments, and invoice generation
• Maintain patient records and front desk documentation
• Coordinate with doctors and staff for smooth clinic operations
• Manage WhatsApp and basic patient communication
• Ensure the reception area is neat, organized, and professional

Requirements:

• Fluent in spoken and written English (Hindi preferred)
• Good communication and interpersonal skills
• Basic computer knowledge (MS Office, billing software, etc.)
• Well-groomed and professional appearance
• Prior experience in a clinic, hospital, or customer service role is preferred