Receptionist / Front Office Executive

We are hiring a well-presented and polite Front Desk Executive to manage reception duties, handle client inquiries, coordinate bookings, and ensure a smooth customer experience at The Spotlight Venue.

Key Responsibilities• Welcome and greet guests professionally

• Handle walk-in inquiries and booking queries

• Answer phone calls and respond to WhatsApp messages

• Coordinate with the Venue Manager for event bookings

• Maintain booking records and client database

• Manage daily appointment schedule

• Assist in billing and payment coordination

• Maintain front desk discipline and cleanliness

• Provide complete information about packages and services

• Handle customer complaints calmly and professionally