Relationship Manager

 Front-end interaction, field travel and Customer interface

 Recommending apt home loan product /solution and showcasing benefits

 Regular interaction with the customers through group meetings, site promotions, in office meetings and presentations

 Attending to walk ins into branches & visiting clients at their place

 Executing Branding / Marketing activities in the catchment area

 Spearheading Documentation

 Lead generation in the catchment areas

 0-12 MOB and even 13-24 MOB or more bounce cases collections with focus and efforts on 100% collections efficiency. It will be communicated to employee as per requirement of the organization from time

 Focus on digitization and support all the initiatives related to sales and even other processes digitization.

 Cash management to be done as per SHDFC policy with full integrity.

 Focus on overall performance by keeping branch balance score card into mind and ensure the support and contribution to have overall performance.

 To create new DSAs and if required manage the existing relationships of DSAs / Corporate DSAs / Lead Partners – This will be communicated and advised basis requirement of business by your seniors / HO

 Affordable housing builders / brokers tie-ups and manage the relationship to generate quality home loan leads.

 Keep updating with latest SHDFC policy, product, pricing and process to ensure better results.

 Keep sharing competition details and feedback to seniors / HOD

 Ensure to share the true and accurate information about the customer, property, seller etc. to ensure transparent practices.

 Lead management, WIP files tracking, Reject Review, SUD files tracking, Timely part disbursements or new disbursements, timely transaction and cheque release of customers and also support for timely

 Resolve the instrument not available cases within timelines

 Work as per First Time Right (FTR) from Login to Disbursement for good customer service and best possible TAT.

 Meeting with clients, advising and showcasing our products and benefits to the customers thereof.

 Sales fulfillment, pre/ post sanction sales activities.

 Update and upkeep of marketing & sales collaterals

 Promotional activities including group meetings, presentations as well as developer site promotions

Interested candidates can share resumes on 7303590100