Relationship Manager

Position Title: Relationship Manager - Home Loan Sales DSA

Department: Sales

Location: Bangalore/Hyderabad/Pune/Mumbai/Gurgaon

Reports To: Area Sales Manager

Job Summary:

The Relationship Manager for Home Loan Sales (DSA) will be responsible for driving sales of home

loans through a network of Direct Sales Agents. The individual will support DSAs in achieving their

sales targets, assist in identifying new business opportunities, and ensure a smooth loan process for

customers. This role will also involve providing ongoing guidance and training to DSAs to enhance

their performance and ensure high-quality service.

Key Responsibilities:

1. Sales & Business Development:

o Achieve sales targets for home loans through a network of DSAs.

o Identify and onboard new DSAs to expand the sales network.

o Develop and implement strategies to generate leads and convert them into home

loan sales.

o Provide guidance to DSAs on improving their sales pitch and techniques.

2. Customer Relationship Management:

o Build strong relationships with potential home loan customers and ensure they have

a positive experience throughout the loan process.

o Address customer queries and concerns promptly, ensuring customer satisfaction.

o Coordinate with the processing team to ensure smooth loan approval and

disbursement.

3. Loan Process Management:

o Support DSAs in gathering all necessary documentation for loan applications.

o Ensure that all loan applications processed by DSAs are complete, accurate, and

comply with internal policies.

o Work with credit teams to ensure timely loan approvals and disbursements.

4. Market Knowledge:

o Keep up-to-date with industry trends, competitor products, and market conditions.

o Share insights with the sales team to identify new business opportunities and

improve sales strategies.

Best Regards

Prem Lata , Mob #8197247298