Retail Sales Executive

We are looking for a confident and customer-focused Store Sales Executive to manage offline showroom sales and assist customers through calls and walk-ins. The role involves guiding customers, showcasing furniture options, handling queries, negotiating prices, and converting leads into confirmed orders.

You will play a key role in delivering a premium in-store experience and driving revenue for the brand.

Key Responsibilities

1. Showroom Sales (Offline)

• Attend to walk-in customers and understand their requirements
• Showcase furniture products (sofas, beds, chairs, tables, décor, etc.)
• Explain product features, materials, customization options, and pricing
• Build trust and guide customers toward purchase decisions
• Convert showroom visits into confirmed sales

2. Customer Handling (Calls & Follow-ups)

• Handle customer inquiries via phone calls and follow-ups
• Assist customers in selecting products and placing orders remotely
• Share product details, images, pricing, and customization options
• Follow up with potential leads to close sales

3. Sales & Negotiation

• Prepare and share price quotes with customers
• Negotiate pricing within company guidelines to close deals
• Upsell and cross-sell relevant products
• Achieve individual sales targets and contribute to overall showroom performance 

4. Coordination & Order Processing

• Coordinate with internal teams for order confirmation and customization details
• Ensure accurate order entries and documentation
• Assist customers with payment processes and basic post-sale queries

Required Skills & Qualifications

• Good communication and interpersonal skills (English & Hindi preferred)
• Prior experience in retail sales / showroom sales / furniture sales is a plus
• Strong sales and negotiation skills
• Customer-focused approach with a presentable personality
• Ability to understand design preferences and suggest suitable products
• Basic knowledge of furniture and materials is preferred (training can be provided) 

Work Schedule

• Working Days: Tuesday to Saturday
• Weekly Off: Monday
• Timings: 11:00 AM – 8:00 PM
• Overtime: Paid extra as per company policy 

Salary & Incentives

• Fixed monthly salary (based on experience)
• Sales incentives (to be discussed based on performance)
• Opportunity to earn higher based on sales performance 

Why Join Us?

• Work with a growing premium furniture brand
• High earning potential through incentives
• Exposure to design, customization, and client interaction
• Growth opportunities in sales and showroom management