Sales Associate

Location: NSP, Pitampura, Delhi

Must Have: Footwear/Apparel Experience

Position Overview: The Sales Associate will play a crucial role in enhancing customer satisfaction, ensuring optimal floor availability, and supporting the overall store operations. All Sales Associates are expected to fulfill common responsibilities in customer service and floor availability.

Key Responsibilities:

• Greet and engage customers in a friendly and professional manner.
• Understand customer needs and provide appropriate product recommendations.
• Maintain in-depth knowledge of products, promotions, and campaigns.
• Ensure visual merchandising standards are met and the store is tidy, organized, and well-stocked.
• Process transactions accurately on the POS system (cash, card, UPI, etc.).
• Meet or exceed individual and store sales targets and KPIs.
• Handle customer queries, complaints, or exchanges with a positive attitude.
• Collaborate with team members to achieve overall store goals.
• Support in inventory management, stock replenishment, and cycle counts.
• Comfortable with giving trial of footwears to customers

Qualifications:

• Minimum 1 year of retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Energetic, proactive, and willing to work in a team environment.
• Flexible with work schedule (weekends, holidays, shifts).