Sales Coordinator

Job Title: Sales Coordinator

Company: Dotline Informatics Pvt. Ltd.

Location: Naraina Vihar, Delhi

Department: Sales

Experience: 2+ years

Hours: 9:30 AM - 6:30 PM (Monday - Saturday)

CTC: ₹25,000 - ₹30,000/ Month (PF & ESI deductions - ₹3,750) 

About Us: Dotline Informatics Pvt. Ltd. is a leading IT solutions provider with over 27 years of experience, delivering quality services with integrity. We specialise in IT sales, rentals, infrastructure, professional services, and refurbishment, maintaining a green IT environment. Headquartered in New Delhi, we serve customers across India, with a well-stocked warehouse and a recycling plant in Sonepat, Haryana, and our corporate office in Gurgaon.

Role Summary: We are seeking a proactive and results-driven Sales Coordinator with a minimum of 2 years of experience in B2B sales, preferably within the IT hardware and peripherals segment. The ideal candidate should have a strong understanding of corporate sales networks and be well-connected within the IT sales and rental ecosystem. The role requires strong communication skills, coordination abilities, and a keen interest in supporting business growth.

Key Responsibilities:

• Follow up on assigned B2B leads within 24 hours to understand client requirements, qualify opportunities, and maintain accurate CRM records.
• Coordinate with the sales team to support lead conversion by sharing client insights, preparing quotations, proposals, and basic product information.
• Build and maintain relationships with corporate clients, IT managers, procurement teams, and channel partners within the IT sales/rental ecosystem.
• Schedule client meetings, demos, and follow-ups, ensuring smooth communication between clients and internal teams.
• Assist in closing support by tracking deal progress, documentation, pricing approvals, and order processing.
• Collect client feedback and share actionable inputs to improve service quality and customer satisfaction.
• Maintain accurate records of leads, opportunities, client interactions, and sales reports.

Requirements:

• Proven experience of minimum 2 years in B2B sales or similar sales role
• Strong verbal and written communication in English
• Ability to build rapport and manage client relationships
• Familiarity with email etiquette and Google Workspace tools
• Confident, professional demeanor
• Well-organized, detail-oriented, and consistent in follow-ups
• Willingness to work full-time from the office

What we offer:

• Paid time off
• Performance-based incentives
• Empathetic and stable work environment
• Growth & development opportunities
• Leave encashment
• Employee engagement activities