Sales Executive in a souvenir shop, National Rail Museum, chanakyapuri.

Key Responsibilities: 

Sales Transactions: 

Greet and engage customers, promote items in the shop.

Process sales transactions using the cash register or POS system.

Handle various payment methods (cash, credit, UPI, etc.).

Issue receipts, refunds, and exchanges as per company policy.

Final packaging of the sale items with delicate handling.

Label printing on sale items and pasting it on the product packaging.

Timely procurement of consumables and approval from the senior officer.

Customer Service: 

Assist customers in finding items, offer product knowledge, and resolve any customer inquiries or complaints.

Maintain a welcoming atmosphere in the store.

Cash Handling: 

Manage the daily cash registry, ensuring it is balanced at the end of each day. Cash must be 100% matched every day with full liability.

Prepare daily sales reports and hand them over to the Manager for reconciliation. (Software / excel management)

Stock Display: 

Keep the shelves and displays well-stocked and organized.

Track fast-moving items and communicate stock depletion to the Manager.

Inventory Spot Check: 

Conduct daily or weekly inventory spot checks and report discrepancies to the Manager.

Skills & Attributes: 

Strong interpersonal and communication skills.

Understanding the customer sentiment and push sale with products in offering.

Handling children group in a polite yet disciplined way.

Familiarity with cash handling and basic math.

Ability to stand for long periods and handle physical work (e.g., restocking).

Basic knowledge of the products in the store.

3 years work to be provided with yearly renewal contract.