Sales & Marketing Executive

Roles & Responsibilities:

1.    Sales & Business Development:

·      Identify and approach new potential customers in the manufacturing, fabrication, and machinery sectors.

·      Develop and maintain strong relationships with OEMs, workshops, distributors, and industrial buyers.

·      Regularly visit clients’ sites to understand their spare part requirements and provide appropriate solutions.

·      Meet or exceed monthly and quarterly sales targets.

2.    Product Knowledge & Consultation:

·      Understand the specifications and applications of stainless-steel metal spare parts (e.g., flanges, fittings, fasteners, valves, sheets, rods, etc.).

·      Provide technical advice to clients regarding material selection, grades, compatibility, and applications.

·      Keep updated with market trends and competitor products to better position offerings.

3.    Quotation & Order Management:

·      Prepare and submit quotations as per customer inquiries.

·      Negotiate prices and payment terms within the approved guidelines.

·      Follow up on quotations to convert leads into confirmed orders.

·      Coordinate with the logistics/supply team to ensure timely delivery and fulfilment.

4.      Reporting & Documentation:

·      Maintain accurate records of customer visits, sales calls, leads, and order status.

·      Submit daily/weekly reports to the Sales Manager.

·      Track customer feedback and relay product improvement suggestions to management.

5.    After-Sales Support:

·      Ensure customer satisfaction by resolving product or delivery issues.

·      Collect payments and coordinate with the accounts team for any pending dues.

·      Conduct post-sale follow-ups to maintain long-term customer relationships.