Senior Executive - Hub Operations

Flipkart

New Delhi

Not disclosed

Work from Office

Full Time

Min. 4 years

Job Details

Job Description

Senior Executive-Hub Operations


Location- Budhvihar(Delhi)

Experience- 4-5 Years of experience in Last Mile Hub Operations.

Salary- Upto 5LPA

Qualification- MBA/B.Tech


Responsibilities:-

➡️ Ensure Hub opening & closing is done as per operational standards and requirements.

➡️Supervise the Sorters who receive the shipments.

➡️Planning as per available resources and allocating shipment for bike and van deliveries.

➡️Ensure all team members are trained and are aware of operational standards.

➡️Sorting shipment as per defined routes.

➡️Create the Runsheet/Pickup sheet and assign daily work to WM’s.

➡️Prepare Reports; Check and revert on mails.

➡️Execute ERP Transaction.

➡️Prepare and share Day End reports.

➡️Collection of cash, accounting and reconciliation with ERP.

➡️Participate in delivering the shipment/pickup as per operational requirement to the customer when required.

➡️Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.

➡️Adhering & supporting the organization into seamless adoption of new policies & processes.

➡️Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.

➡️Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.

➡️Provide support to the Wish Masters enroute and take necessary actions.

➡️Ensure unexplained Zero stock variance at the hubs on a daily basis.

➡️Achievement of Key Performance Indicators of TL as per company’s goal.

Job role

Work location

Delhi

Department

Operations

Role / Category

Port & Maritime Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 4 years

About company

Name

Flipkart

Job posted by Flipkart

This job has expired