Senior Executive - Hub Operations
Flipkart
Senior Executive - Hub Operations
Flipkart
New Delhi
Not disclosed
Job Details
Job Description
Senior Executive-Hub Operations
Location- Budhvihar(Delhi)
Experience- 4-5 Years of experience in Last Mile Hub Operations.
Salary- Upto 5LPA
Qualification- MBA/B.Tech
Responsibilities:-
➡️ Ensure Hub opening & closing is done as per operational standards and requirements.
➡️Supervise the Sorters who receive the shipments.
➡️Planning as per available resources and allocating shipment for bike and van deliveries.
➡️Ensure all team members are trained and are aware of operational standards.
➡️Sorting shipment as per defined routes.
➡️Create the Runsheet/Pickup sheet and assign daily work to WM’s.
➡️Prepare Reports; Check and revert on mails.
➡️Execute ERP Transaction.
➡️Prepare and share Day End reports.
➡️Collection of cash, accounting and reconciliation with ERP.
➡️Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
➡️Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR.
➡️Adhering & supporting the organization into seamless adoption of new policies & processes.
➡️Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
➡️Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
➡️Provide support to the Wish Masters enroute and take necessary actions.
➡️Ensure unexplained Zero stock variance at the hubs on a daily basis.
➡️Achievement of Key Performance Indicators of TL as per company’s goal.
Job role
Work location
Delhi
Department
Operations
Role / Category
Port & Maritime Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 4 years
About company
Name
Flipkart
Job posted by Flipkart
This job has expired