Service Coordinator

Job Title: Lift/Elevator Installation Coordinator

Department: Installation

Reports To: Installation Manager

Location: New Delhi

Employment Type: Full-time

Job Summary

The Lift/Elevator Installation Coordinator is responsible for planning, coordinating, and supporting elevator/lift installation activities to ensure projects are delivered safely, on time, within scope, and in compliance with contractual and regulatory requirements. This role acts as a key link between customers, site teams, subcontractors, engineering, and supply chain to ensure smooth execution from kickoff to handover.

Key Responsibilities

• Project & Installation CoordinationCoordinate elevator/lift installation schedules in line with project milestones and site readiness.
• Support project kickoff meetings, installation planning, and execution tracking.
• Monitor daily/weekly progress and ensure installation activities align with approved plans.
• Coordinate manpower allocation (installers, supervisors, subcontractors) as required.
• Identify risks and constraints (site access, civil readiness, materials, approvals) and escalate early.

Site & Stakeholder Management

• Liaise with customers, consultants, main contractors, and site teams to confirm installation requirements.
• Conduct site readiness checks (shaft readiness, power supply, access, storage, safety compliance).
• Coordinate site meetings and maintain minutes, action logs, and follow-ups.
• Ensure smooth interface management between lift installation and other trades.

Material & Logistics Coordination

• Coordinate delivery schedules for elevator components, tools, and consumables.
• Track material availability and resolve shortages with supply chain and warehouse teams.
• Ensure correct storage and handling of lift equipment at site.
• Maintain records of deliveries, shortages, damages, and return items.

Quality, Safety & Compliance

• Ensure installation activities comply with company safety policies and local regulations.
• Coordinate permits, risk assessments, method statements, and toolbox talks.
• Support inspections, testing, and commissioning readiness.
• Ensure installation documentation is completed and submitted (checklists, NCRs, snag lists).

Reporting & Documentation

• Prepare progress reports (daily/weekly), installation status updates, and dashboards.
• Maintain installation trackers (schedule, manpower, materials, issues, and action plans).
• Support project handover documentation and as-built records.
• Coordinate completion certificates and handover packs as required.
• Key Performance Indicators (KPIs)Installation completion within agreed timelines
• Zero major safety incidents / compliance adherence
• Minimal installation rework / NCR closures on time
• Material delivery accuracy and on-time availability
• Customer/site satisfaction and smooth coordination

Required Qualifications

• Any graduate
• 1–5 years experience in elevator/lift installation coordination or construction project coordination.
• Strong knowledge of lift installation processes, site requirements, and safety standards.
• Familiarity with inspection/testing/commissioning coordination is an advantage.

Skills & Competencies

• Strong planning, coordination, and communication skills
• Ability to manage multiple sites/projects simultaneously
• Problem-solving and proactive issue resolution
• Good documentation and reporting discipline
• Working knowledge of MS Office (Excel, Word, PowerPoint)
• Primavera / MS Project knowledge is a plus
• Ability to read and interpret drawings/layouts (preferred)