Social Media Manager (Strategist + Account Manager)

Social Media Manager (Strategist + Account Manager)

We are seeking a proactive and creative Social Media Manager who can own end-to-end strategy, client communication, and performance delivery for multiple brands. This role blends strategic thinking with strong account management, ensuring that all social media activities drive measurable results while maintaining an excellent client experience.

• Primary Responsibility Lead social media strategy, client relationship management, performance oversight, and internal team direction.

1. Key Responsibilities Strategy & Planning Conduct detailed onboarding strategy sessions with new clients to understand goals, audience, and brand direction.
2. Develop comprehensive monthly social media content strategies, aligned with client objectives and platform best practices.
3. Provide strong strategic direction through hooks, angles, content pillars, and campaign themes.
4. Collaboration & Workflow Management Coordinate seamlessly with internal teams — content writers, designers, video editors, and copywriters — to execute the strategy effectively.
5. Review and approve internal drafts for quality and alignment before sending them to clients.
6. Share the finalized monthly content calendar with clients for feedback and approval, ensuring timely delivery.
7. Client Management & Performance Lead monthly performance review calls, delivering actionable insights, reporting, and strategic recommendations.
8. Identify growth opportunities and propose innovative initiatives to increase engagement, reach, and conversions.
9. Actively up-sell and cross-sell relevant services to enhance client results and expand account value.