Store Supervisor (Retail) – Job Description

Job Title          : Retail – Store Supervisor

Department     : Operations

Job Type         : Full Time

Location          : Delhi

Duties & Responsibilities:

•       Provide exceptional customer service by addressing inquiries and ensuring a positive experience.

•       Interact with customers to understand their needs and preferences, offering services recommendations and assistance.

•       Supervise and lead a team of store employees, ensuring they deliver high-quality service.

•       Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.

•       Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.

•       Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.

•       Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.

•       Make invoices and bills.

Requirements and skills

•       Experience in Retail 1 year to 2 years

•       Powerful leading skills and business orientation

•       Customer management skills

•       Strong organizational skills

•       Good communication and interpersonal skills

•       Graduate

•       Basis MS office