Technical Support Executive

Technical Support Executive

Overview:

A Technical Support Executive provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any science or tech graduate with good communication skills and willing to learn and grow is welcome.

Your responsibilities: 

• Provide technical support to clients on company's software
• Use intellect and knowledge to solve customer's problem through phone call, or mail
• Be in direct contact with customer for software related problem/query of them.
• Be a part of high performing team and managing self and others
• Learn from seniors and colleague and implement the skills in the industry
• Required Education & Experience:
• Should be a graduate
• High level of initiative with ability to self-manage.
• Strong interpersonal skills with ability to work both independently and as part of a team.
• Excellent written and verbal communication and problem-solving skills.

Skill sets/Experience we require:

•   Hands-on experience with Windows
•  Good understanding of computer systems, mobile devices, and other tech products
•  Excellent problem-solving and communication skills
•  Ability to provide step-by-step technical help, both written and verbal
•   An individual with a strong interest in client interaction and active listening.

The HR team is reachable at hr@entab.info / hrm1@entab.in or on 9711831553 / 7291970675.