Telecaller

We are hiring a Telecaller to support franchise expansion through outbound calling and lead qualification. The role involves connecting with potential franchise partners, explaining the business model, and scheduling qualified meetings for the Business Development team.

Key Responsibilities:

• Make 30–50 outbound calls daily to franchise prospects
• Generate and qualify leads from databases and inquiries
• Explain franchise model, investment, and ROI details
• Screen prospects based on budget, timeline, and location
• Schedule meetings with Business Development Executives
• Handle inbound inquiries via phone, email & WhatsApp
• Conduct follow-ups and lead nurturing
• Update CRM with call notes and lead status
• Share brochures and franchise information
• Support franchise campaigns and events

Key Performance Indicators:

• 30–50 calls/day, 4–5 hours talk time
• 15–20 qualified leads/week
• 8–10 meetings/week
• CRM accuracy above 95%

Candidate Profile:

• Minimum 12th pass (Graduate preferred)
• 1–3 years telecalling /telesales experience
• B2B calling preferred
• Experience in franchise/real estate/high-ticket sales is a plus
• Good communication & convincing skills
• Basic CRM and computer knowledge
• Multilingual preferred