Telecaller Cum Computer Operator

Key Responsibilities

Social Media ManagementPlan, create, schedule, and manage content across platforms (Instagram, Facebook, LinkedIn, etc.).

• Monitor engagement, respond to messages/comments, and grow audience reach.
• Analyze performance metrics and suggest improvements.
• Website ManagementUpdate website content, banners, blogs, and product/service information.
• Coordinate with developers/designers when needed.
• Ensure website is up-to-date, functional, and visually appealing.
• Calling & CommunicationMake outbound calls to clients, leads, vendors, or partners as required.
• Follow up on inquiries, appointments, and payments.
• Maintain accurate call records and reports.
• Graphic DesignDesign creatives for social media, website banners, ads, presentations, and marketing material.
• Maintain brand consistency across all visuals.
• Use tools like Canva, Photoshop, Illustrator, or similar.
• HR & Team SupportAssist in hiring coordination, onboarding, attendance tracking, and basic HR documentation.
• Support internal communication and employee engagement activities.
• Help in team building initiatives and coordination.
• Collaboration & OperationsWork closely with marketing, sales, and management teams.
• Coordinate tasks, timelines, and reporting.
• Support day-to-day operational activities.

• Required SkillsStrong communication skills (verbal and written).
• Social media handling and content planning.
• Basic website/content management knowledge.
• Graphic design skills.
• Calling and customer interaction confidence.
• Basic HR understanding and documentation handling.
• Team coordination and collaboration skills.
• Time management and multitasking ability.
• Problem-solving mindset.