Telecaller Inbound

A telecaller job involves making/receiving calls to sell products, generate leads, or provide customer service, requiring strong communication, persuasion, and data entry skills to promote offers, handle inquiries, resolve issues, and update CRM systems while meeting targets. Key duties include outbound sales calls, inbound query handling, lead nurturing, and maintaining records. 

Key Responsibilities

• Outbound Calls: Contact potential customers to introduce/sell products/services, explain features, and schedule appointments. 
• Inbound Calls: Respond to customer inquiries, complaints, and concerns, providing information and solutions. 
• Lead Management: Follow up on leads, nurture prospects, and convert