Telecalling Executive
Realtyexperts Infratech Private Limited
Telecalling Executive
Realtyexperts Infratech Private Limited
Tilak Nagar, New Delhi
₹15,000 - ₹40,000 monthly*
Fixed
₹15000 - ₹25000
Average Incentives*
₹15,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
101 applicants
Job Description
A Telecaller job involves representing a company through phone calls to generate leads, promote products/services, and handle customer inquiries, requiring strong communication and interpersonal skills.
Here's a more detailed breakdown of a Telecaller's role:
Key Responsibilities:
- Outbound and Inbound Calls:
- Making outbound calls to potential customers to promote products or services, and handling incoming calls to address customer inquiries, concerns, and complaints.
- Lead Generation:
- Identifying and qualifying potential leads, and building relationships with prospects.
- Sales and Persuasion:
- Explaining product features, benefits, and pricing to generate interest and persuade customers to make purchases or schedule appointments.
- Customer Service:
- Providing information about products or services, resolving customer issues, and ensuring customer satisfaction.
- Record Keeping:
- Maintaining accurate records of customer interactions in a database or CRM system.
- Following Scripts and Guidelines:
- Adhering to communication scripts and guidelines to maintain professionalism and consistency in customer interactions.
- Meeting Sales Targets:
- Contributing to team performance by meeting sales targets and achieving individual goals.
- Building Rapport:
- Establishing positive relationships with customers through engaging and friendly communication.
Skills and Requirements:
- Excellent Communication Skills: Strong verbal and written communication skills to effectively engage with customers.
- Interpersonal Skills: Ability to build rapport and establish positive relationships with customers.
- Persuasion and Sales Skills: Ability to effectively promote products or services and persuade customers to take action.
- Active Listening: Ability to actively listen to customer needs and concerns.
- Patience and Empathy: Ability to handle difficult customers or situations with patience and empathy.
- Problem-Solving Skills: Ability to resolve customer issues and find solutions.
- Computer Skills: Basic computer skills for using CRM systems and other software.
- Knowledge of the Product/Service: Thorough understanding of the company's products or services.
- Compliance with Regulations: Adherence to all regulatory and legal guidelines for telecalling.
- Telecaller Job Description | Responsibilities & RequirementsMaking calls to potential customers. Explaining company services and products. Maintaining daily call records. Submitting daily pr...
Job role
Work location
5A/1,FIRST FLOOR, MAIN ROAD TILAK NAGAR, NEAR SUBHASH NAGAR METRO STATION Tilak Nagar, New Delhi
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Past role/category experience
Customer Support - Service Delivery, Customer Support - BPO / Voice / Blended
Skills
Telesales/Telemarketing, Telecalling - Customer Service, Domestic BPO
English level
Basic English
Age limit
18 - 35 years
Gender
Female
About company
Name
Realtyexperts Infratech Private Limited
Address
5A/1,FIRST FLOOR, MAIN ROAD TILAK NAGAR, NEAR SUBHASH NAGAR METRO STATION Tilak Nagar, New Delhi
Job posted by Realtyexperts Infratech Private Limited
Show all
This job has expired