Telecalling Executive

Job Description: 

We are looking for a detail-oriented and experienced Air Freight / CHA Operations Executive to manage air export operations, coordinate with airlines, CHA, and IATA agents, and ensure smooth shipment handling.

Key Responsibilities :

Coordinate with Custom House Agents (CHA) for export documentation and customs clearance

Handle airline coordination for flight booking and courier movement

Manage flight bookings and space allocation with airlines

Follow up with CHA for timely clearance and flight status

Ensure compliance with IATA and customs regulations

Prepare and verify shipping documents such as AWB, invoices, and packing lists

Track flight and update internal teams on fligfht status

Resolve operational issues related to air freight and customs

Maintain accurate records and operational reports

Required Skills & Experience :

Minimum 1–3 years of experience working under CHA

Hands-on experience in air export operations

Knowledge of CHA procedures, IATA rules, and airline coordination

Good communication and coordination skills

Basic knowledge of MS Excel and logistics documentation

Experience in freight forwarding or logistics company

Familiar with airline portals and cargo booking systems