Telesales

Job Title: Telesales

Company: Dotline Informatics Pvt. Ltd.

Location: Naraina, Delhi

Department:  Sales

Level: Executive

Experience: 2years + 

Working Hours: 9:30 am - 6:30 pm (Monday - Saturday)

CTC: 25,000-30,000

About Us: Dotline Informatics Pvt. Ltd. is a leading IT solutions provider with over 27 years of experience, delivering quality services with integrity. We specialise in IT sales, rentals, infrastructure, professional services, and refurbishment, maintaining a green IT environment. Headquartered in New Delhi, we serve customers across India, with a warehouse and a recycling plant in Sonepat, Haryana, and our corporate office in Gurgaon.

Role Summary: We are seeking a proactive and results-driven Telesales with a minimum of 2 years of experience in B2B sales, preferably within the IT hardware and peripherals segment. The ideal candidate should have a strong understanding of corporate sales networks and be well-connected within the IT sales and rental ecosystem. The role requires strong communication skills, coordination abilities, and a keen interest in supporting business growth.

Key Responsibilities 

• Make outbound calls to assigned B2B leads to understand client requirements, generate interest, and qualify sales opportunities.
• Handle inbound sales calls professionally, provide basic product/service information, and address initial client queries.
• Maintain regular follow-ups with prospects through calls, emails, and messages to move leads through the sales funnel.
• Accurately update CRM with call outcomes, client requirements, follow-up schedules, and lead status.
• Coordinate with the internal sales team for quotation sharing, proposal support, pricing confirmation, and order-related information.
• Schedule calls, online meetings, or demos for senior sales team members when required.
• Support deal closure by tracking lead progress, approvals, and necessary documentation.
• Collect feedback from prospects and customers during calls and share insights with the team to improve sales approach and service quality.
• Maintain daily call logs, follow-up trackers, and basic sales reports as per defined targets.

Required:

• Proven experience of minimum 2 years in B2B sales or similar sales role
• Ability to make data driven strategic decision
• Excellent verbal and written communication abilities
• Target-driven with a proactive, goal-oriented mindset
• Proficiency in MS Office (Excel, Word, PowerPoint)

Preferred:

• Bachelor’s/Master’s degree in Business Administration, Marketing, or a related field.

What we offer:

• Paid time off
• Performance-based incentives
• Supportive and stable work environment
• Growth & Development opportunities
• Leave encashment
• Employee engagement activities 

For any questions or clarifications, please reach out to hrteam@dotlineinfo.com