Telesales Executive

Pathorient Study Abroad Consultancy Private Limited

Nehru Place, New Delhi

₹15,000 - ₹30,000 monthly*

Fixed

₹15000 - ₹25000

Average Incentives*

₹5,000

Earning Potential

₹30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

8 applicants

Benefits include: Laptop

Job Description

  • Key ResponsibilitiesOutbound Calling & Follow-ups
  • Call potential students and parents from lead lists generated via digital campaigns, referrals, and partner coaching centers.
  • Explain Pathorient’s services (counselling, university selection, application & visa support) in a clear and friendly manner.
  • Do daily follow-ups with warm leads via calls and WhatsApp until they visit/attend a counselling session.
  • Lead Qualification & Appointment Booking
  • Ask the right questions to understand the student’s profile: education background, target country, budget, timelines, test scores, etc.
  • Identify serious prospects and book appointments (offline/online) with counsellors.
  • Ensure high show-up rate by sending reminders and confirming attendance.
  • CRM & Reporting
  • Update every call, follow-up, and status change properly in the CRM (lead stage, notes, next action).
  • Maintain accurate daily call logs, conversion reports (calls to visits, visits to applications), and share basic insights with the team.
  • Coordinate with marketing and counsellors to improve lead quality and communication.
  • Relationship Building & Brand Representation
  • Build trust with students and parents through polite, professional, and empathetic communication.
  • Handle basic objections (fees, location, doubts about studying abroad) and escalate complex queries to counsellors.
  • Represent Pathorient’s brand values – integrity, transparency, and student success.
  • Desired Candidate ProfileEducation: Minimum 12th pass; Graduate preferred in any stream.
  • Experience: 0–2 years in telecalling / inside sales / customer service. EdTech or education counselling experience is a plus.
  • Skills:
  • Excellent verbal communication in Hindi & English (any additional regional language is a plus).
  • Confident on phone; able to make 80–120 calls per day comfortably.
  • Basic computer skills – MS Excel/Google Sheets and familiarity with CRM/WhatsApp Web.
  • Good listening skills and patience; ability to handle anxious parents and students.
  • Personality:
  • Target-oriented and self-motivated.
  • Positive attitude, team player, and willingness to learn.
  • Punctual, disciplined, and comfortable in a structured process environment.
  • Performance Metrics (What Success Looks Like)Number of calls made and connections per day.
  • Appointment bookings and counselling session show-up rate.
  • Quality of CRM updates and follow-up discipline.
  • Contribution to monthly enrolment targets (indirectly).

Job role

Work location

H-81, ground floor, Block H, Sector 63, Noida, Uttar Pradesh 201309 Nehru Place, New Delhi

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

B2C sales, Outbound calling, Education counselling, Career Counseling

English level

Basic English

Gender

Any gender

About company

Name

Pathorient Study Abroad Consultancy Private Limited

Address

H-81, ground floor, Block H, Sector 63, Noida, Uttar Pradesh 201309 Nehru Place, New Delhi

Job posted by Pathorient Study Abroad Consultancy Private Limited

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