The job description (JD) for a Telesales Executive typically includes the following key responsibilities and requirements:

1. Job Title: Telesales ExecutiveJob Responsibilities:Outbound Calls: Make outbound calls to prospective customers, introducing the company's products and services.
2. Lead Generation: Generate leads, qualify prospects, and schedule appointments for the sales team.
3. Sales Targets: Achieve daily, weekly, and monthly sales targets.
4. Customer Relationship Management: Build and maintain strong customer relationships by understanding their needs and offering appropriate solutions.
5. Product Knowledge: Maintain in-depth knowledge of the company's products and services to effectively communicate features and benefits.
6. Cold Calling: Perform cold calling to reach new prospects and generate interest in products or services.
7. Follow-ups: Follow up with potential customers and leads, ensuring they are satisfied with the products/services offered.
8. Data Entry: Accurately record customer information and update CRM systems with details of calls and outcomes.
9. Handling Objections: Address customer concerns, objections, and queries effectively to convert leads into sales.
10. Reporting: Report daily and weekly progress to the sales manager, including call volume, leads generated, and sales results.
11. Requirements:Experience: Previous experience in telesales, telemarketing, or a customer service role (usually 1-2 years).
12. Communication Skills: Excellent verbal communication skills, including the ability to engage with potential customers over the phone.
13. Sales Skills: Strong persuasion and negotiation skills to close sales.
14. Target-Oriented: Ability to work in a goal-oriented environment and meet sales targets.
15. Customer Focus: Strong customer service skills and the ability to address customer needs.
16. Technical Skills: Familiarity with CRM software and Microsoft Office Suite.
17. Problem-Solving: Ability to handle customer objections, concerns, and offer solutions in a professional manner.
18. Education: A minimum of a high school diploma; a degree in sales, marketing, or business is a plus.

• Desirable Skills:Outbound cold calling experience.
• Strong persuasion and negotiation skills.
• Ability to adapt and learn quickly in a fast-paced environment.
• Working Conditions:Work is typically office-based but can sometimes be remote depending on the company.
• Regular working hours, but may involve evening shifts depending on customer location/time zone.