Telesales Executive

Job Title: B2B Inside Sales & Channel Development Executive – Elevator Kits

Location: Greater Kailash, Delhi

Department: Sales & Business Development

Reporting To: Director / Sales Head

About the RoleWe are looking for a dynamic and result-oriented professional to drive B2B telesales and channel development for our elevator kits while also actively managing B2C sales enquiries through outbound and inbound calling.

This is a dual-role position requiring the candidate to efficiently handle both industry partnerships (B2B) and direct customer conversions (B2C).

• Key Responsibilities1. B2B Sales & Channel DevelopmentIdentify and connect with elevator companies, contractors, and dealers across target markets.
• Conduct outbound telesales activities (calls, emails, follow-ups) to generate business opportunities.
• Pitch elevator kits and build long-term partnerships with industry players.
• Onboard new channel partners and expand the dealer/distributor network.
• Maintain consistent engagement with existing partners for repeat business.
• 2. B2C Sales Calling & Lead Conversion (Core Responsibility)Handle all incoming B2C enquiries via phone, WhatsApp, website, and other channels.
• Make outbound follow-up calls to all leads generated through marketing campaigns.
• Qualify leads by understanding customer requirements, site details, and budget.
• Pitch suitable elevator solutions (especially home elevators) and explain features, pricing, and installation process.
• Consistently follow up with prospects to drive conversions.
• Maintain a high level of responsiveness and professionalism in all customer interactions.
• Coordinate with technical/site teams for surveys and closures.
• 3. Sales Process & CRM ManagementPrepare and share quotations, proposals, and product information.
• Maintain detailed records of all B2B and B2C interactions in CRM or internal systems.
• Track leads from enquiry to closure with structured follow-ups.
• 4. Market IntelligenceGather feedback from both B2B partners and B2C customers.
• Share insights on pricing trends, customer preferences, and competitor activity.
• Key Skills & CompetenciesStrong telesales and closing skills (both B2B and B2C).
• Excellent communication and persuasion abilities.
• Ability to handle high-volume calling and follow-ups.
• Customer-centric approach with strong problem-solving skills.
• Self-driven and target-oriented mindset.
• Qualifications & ExperienceGraduate in any discipline (technical exposure preferred).
• 1–4 years of experience in telesales / inside sales / business development.
• Experience in handling both B2B and B2C sales calls will be highly preferred.
• KPIs / Performance MetricsDaily outbound calls (B2B + B2C)
• B2C lead conversion ratio
• Response time to new enquiries
• Number of partner onboardings (B2B)
• Revenue generated from both segments
• Compensation StructureFixed Salary + Performance-based Incentives
• Incentives linked to:
• 
  
• B2C conversions
• B2B partner onboarding
• Revenue targets
• Why Join UsOpportunity to work in a fast-growing elevator segment
• Exposure to both direct customer sales and industry partnerships
• High incentive earning potential
• Direct impact on company growth

Important Note: This role involves extensive calling activity and requires the candidate to actively manage and convert both B2B and B2C leads on a daily basis. Strong follow-up discipline and closure ability are critical for success in this position.