Digital Banking Customer Service Officer

811-CUFD Officer-Digital Banking Kotak 811-Contact Centre Inbound

- The role is for a Digital Banking Customer Service Officer handling inbound contact center operations for Kotak 811. - The position involves assisting customers with digital banking queries and support. - The job is based in Noida, specifically at the World Trade Tower building. - The role requires good communication skills and the ability to manage customer interactions effectively. - Experience requirements are not explicitly stated, but the nature of the role suggests prior customer service experience is preferred. - The position is within a contact center environment focused on digital banking services. - No specific skills, languages, or educational qualifications are mentioned. - The job does not explicitly mention night shifts, incentives, or perks. - The role is aligned with customer support functions in the banking sector.