Admission Counsellor

Key Responsibilities

• Counsel students and parents regarding academic programs, courses, fees, and admission procedures.
• Understand student needs, career goals, and guide them with accurate information.
• Handle inbound and outbound calls, follow-ups, and maintain a strong lead pipeline.
• Explain course structure, eligibility criteria, and career outcomes to prospective students.
• Achieve monthly admission targets and conversion goals.
• Maintain detailed records of enquiries, follow-up status, and admissions in CRM.
• Participate in seminars, webinars, school/college visits, and promotional activities.
• Coordinate with the academic and operations teams for smooth student onboarding.
• Provide timely updates to management regarding leads, performance, and market feedback.
• Build and maintain strong relationships with students and parents.

Skills & Qualifications Required

• Minimum Bachelor’s degree (Any discipline).
• Strong communication skills (English & Hindi).
• Good counselling, listening, and convincing skills.
• Prior experience in admissions, sales, or counselling preferred.
• Ability to work under targets and deadlines.
• Basic computer knowledge (MS Office, CRM tools).
• Professional and positive attitude.

Work Environment & Benefits

• Attractive incentives based on admissions and conversions.
• Career growth opportunities in counselling, marketing, and operations.
• Training and development support for product knowledge and communication skills.