Associate

Job OverviewWe are seeking a dedicated and organized Executive Assistant & Customer Support Executive to support senior leadership, manage customer communication, and supervise daily office operations. This role is best suited for a female professional who is proactive, well-spoken, and comfortable handling multiple responsibilities in a growing work environment.

• Key ResponsibilitiesExecutive AssistanceProvide day-to-day administrative and coordination support to senior management
• Manage schedules, follow-ups, reminders, and basic documentation
• Handle sensitive information with discretion and professionalism
• Customer SupportCommunicate with customers via WhatsApp, Instagram, email, and phone calls
• Answer product, order, and delivery-related queries clearly and politely
• Resolve customer concerns in coordination with internal teams
• Maintain a positive brand experience for customers
• Office SupervisionSupervise routine office activities and ensure smooth daily operations
• Track task completion and coordinate with team members
• Maintain basic records, reports, and office requirements
• Liaise with vendors, delivery partners, and service providers
• Eligibility & SkillsFemale candidates preferred
• Good verbal and written communication skills (English & Hindi)
• Organized, detail-oriented, and able to multitask
• Basic knowledge of MS Excel, Google Sheets, Email, and WhatsApp
• Customer-centric attitude with problem-solving skills
• Prior experience in executive assistance, administration, or customer support is an advantage
• Personal TraitsProfessional, dependable, and punctual
• Calm, polite, and confident in communication
• Trustworthy and respectful of workplace boundaries