Back Office Support Executive

Back-Office Support

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Join Pitney Bowes as Back-Office Support

Years of experience: 5– 6 years

Job Location – Noida

Key Responsibilities

• Maintain and update trackers in Excel/Google Sheets (support tickets, follow-ups, tasks, vendors, payments, etc.)

• Create and manage daily/weekly dashboards: pending items, status, ageing, SLA, response/resolution time

• Use formulas for data cleaning and automation (VLOOKUP/XLOOKUP, IF, SUMIF/COUNTIF, TEXT, DATE functions, FILTER, SORT)

• Create Pivot Tables / Pivot Charts for summaries and reporting

• Prepare monthly executive reports with insights and key metrics

• Ensure data accuracy, version control, and structured formatting of sheets

• Import/export data from tools (CRM/ticketing/WhatsApp logs) into Excel and generate summaries

Communication & Documentation

• Ability to communicate clearly with business and technical teams

• Maintaining support documentation, runbooks, and SOPs

The Team

Pitney Bowes (NYSE: PBI) is a global shipping and mailing company that provides technology, logistics, and financial services to more than 90 percent of the Fortune 500. Small business, retail, enterprise, and government clients around the world rely on Pitney Bowes to remove the complexity of sending mail and parcels. For additional information visit Pitney Bowes at www.pitneybowes.com.

Only Talent Matters at Pitney Bowes

Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.