BPO TA Exp<10yrs IC Role Immediate Noida

Role Overview

We are looking to hire a self-driven and dependable HR Talent Acquisition professional who can independently manage the end-to-end HR and administrative needs of our newly established vertical. This includes talent acquisition (especially bulk hiring), onboarding/offboarding formalities and HR operations.

Key Responsibilities

1. Talent Acquisition

• Design and implement end-to-end recruitment strategies for international BPO voice and non-voice processes.
• Source and attract suitable candidates through job portals, databases, referrals, LinkedIn, and social media.
• Conduct interviews, assessments, and background checks; coordinate hiring manager interviews.
• Prepare and manage job advertisements, career page postings, and recruitment campaign materials.
• Screen resumes, evaluate qualifications, and maintain a database of potential candidates.
• Draft offer letters, manage pre-employment documentation, and ensure compliance with internal approval workflows.
• Represent the company at recruitment events, job fairs, and campus drives.
• Maintain consistent lead times for manpower hiring to achieve business SLAs.
• Independently lead, formulate and execute strategies for bulk hiring and niche role hirings, as required, to close vacancies

2.Employee Relations

• Manage onboarding and induction processes, ensuring all employee documentation (contracts, ID cards, HRIS entries) is complete and accurate.
• Handle queries related to HR policies, attendance, payroll coordination, and grievance handling.
• Conduct and document exit interviews for resigned employees.
• Maintain and update personnel files and HR databases in compliance with data security policies.
• Support employee engagement initiatives and internal communication programs to promote a positive workplace culture.

3. Administration & Office Management

• Ensure adherence to cleanliness, safety, and operational discipline within the premises
• Maintain all company documents, licenses, agreements, and ensure renewals on time

4. Governance, Compliance & Data Confidentiality

• Ensure adherence to all HR and admin-related policies, procedures, and legal requirements
• Maintain confidentiality of internal and external data at all times
• Implement and support company-wide information security protocols
• Report any security risks or breaches promptly to management

Required Qualifications & Experience

• Graduate in any discipline (business administration or HR, preferred)
• 5-10 years of experience in HR talent acquisition roles in BPO
• Experience and knowledge of Indian labour laws
• Hands-on experience in recruitment, onboarding and employee queries/disputes 
• Proficiency in MS Office (especially Excel), Google Workspace, HRIS/payroll tools
• Fluency in English and Hindi

Personal Attributes

·     Considerable knowledge and skill in interviewing techniques, and the principles and practices of recruitment and selection.

·     A basic understanding of the organizational structure as well as extensive knowledge of personnel policy and procedures.

·       Ability to handle and maintain confidential details and records

Other Skills & Abilities

·     Excellent communication skills

·     Excellent negotiation skills

·     Job interviewing Skills

·     Leadership skills & Analytical skills

·     Social media knowledge

·     Training skills

Preferred Traits

• Strong multitasker with good organizational and coordination skills
• Excellent communication and negotiation abilities
• Ability to work independently and take ownership
• Comfortable working in a fast-paced, people-heavy environment

Requirements added by the job poster

• Bachelor's Degree

• Commute to this job’s location

• Can start immediately

• Working in an onsite setting

• 5+ years of work experience with Human Resources (HR)

Skills: Talent acquisition, Recruitment advertising, Offer letter roll out, Candidate Screening, Interviewing candidates, Candidate sourcing, Job Posting, Reviewing resumes, Phone screening, Social media screening, Screening candidates, IC role