Call Center Executive

Job Description

• Handle inbound and outbound calls from customers.
• Coordinate ambulance bookings and service requests.
• Provide accurate information about services and charges.
• Maintain call records and update details in the system.
• Follow up with customers and ensure timely response.
• Coordinate with operations team for smooth service delivery.
• Handle customer queries and resolve complaints professionally.

Requirements:

• Good communication skills (Hindi & basic English).
• Basic computer knowledge.
• Ability to work in rotational shifts.
• Prior call centre experience preferred