Client Relationship Executive

Job Summary

We are looking for an enthusiastic Telecaller to handle outbound sales calls and inbound support calls, convert leads into customers, and provide accurate information about our services while ensuring high customer satisfaction.

Key Responsibilities

Tele Sales

• Make outbound calls to prospective customers from provided leads
• Explain company services/products clearly and confidently
• Convince and convert leads into sales or appointments
• Achieve daily, weekly, and monthly calling and sales targets
• Follow up with interested clients and close deals

Customer Support

• Handle inbound calls and customer queries professionally
• Provide correct information, guidance, and after-sales support
• Resolve customer concerns or escalate to seniors when required
• Maintain positive relationships with clients

Skills & Requirements

• Good communication and listening skills
• Ability to convince and negotiate
• Target-oriented and result-driven attitude
• Basic knowledge of computers and CRM tools
• Ability to handle pressure and rejection

Preferred Qualifications

• Experience in Tele Sales / BPO / Call Center is an advantage
• Knowledge of regional languages is a plus
• Fresher candidates with good communication skills may apply