Client Reporting Associate (Client Services)

Location: Noida Berger Tower, IndiaThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

Essential Functions / Key Areas of Responsibility

• Coordinate the necessary steps to come to finalized reporting and execute the ones in your control
• Document and improve the reporting process where possible
• Respond to internal customer questions with relation to the customer reports
• Be part of the project(s) to improve report content and automation

Minimum Requirements: Skills, Experience & Education

Include minimum experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, etc.

• Bachelor’s degree in computer science/engineering or business administration
• 1+ years of experience in technical support or services environment
• Prior experience working with data analytics
• Must be passionate about data and data visualization
• Proactive and organized individual with an attention to detail
• Innovative attitude, capable of learning systems and proposing change to improve processes
• Excellent written and oral communication skills
• Strong analytical approach to data review and preparation
• Organization and ability to multi-task in a fast-paced environment
• Articulate self-starter with the ability to work independently or as part of a team.
• Team player who is willing to do whatever it takes to contribute to the success of the team.
• Customer advocate
• Proficient Microsoft Office applications, specifically Excel and PowerPoint
• Knowledge of SQL, html, power query, power BI is preferred
• Fluent in English
• Prior experience working with data analytics to make improvements to policies and procedures

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Experience Level

Mid Level