Location: Mumbai (On-site)

Employment Type: Full-time

Job Summary:AN Services Events is seeking a proactive and dynamic Client Servicing Manager to manage client relationships, ensure seamless event execution, and enhance customer satisfaction. The ideal candidate will be responsible for building long-term partnerships, handling client communications, and overseeing event service delivery.

• Key Responsibilities:Act as the primary point of contact for clients, understanding their needs and expectations.
• Develop and maintain strong relationships with clients to ensure repeat business and referrals.
• Coordinate with internal teams to ensure timely and successful execution of events.
• Address client concerns, resolve issues, and provide solutions to enhance customer satisfaction.
• Ensure all client deliverables are met as per the agreed timelines and quality standards.
• Work closely with the event management team to align services with client requirements.
• Maintain records of client communications, feedback, and event performance for continuous improvement.
• Stay updated with industry trends to provide innovative solutions to clients.
• Qualifications & Skills:Experience: 3-7 years in client servicing, account management, or event management.
• Industry Preference: Experience in the event management or hospitality industry is a plus.
• Education: Bachelor's degree in Business Administration, Marketing, Event Management, or a related field.
• Strong communication and interpersonal skills to manage diverse client interactions.
• Excellent problem-solving and conflict resolution abilities.
• Ability to work under pressure and handle multiple projects simultaneously.
• Strong organizational and time management skills.