Cloud GCP

Essential Job Functions:

Key Responsibilities:

• Application Monitoring and Support:
• Monitor application performance, availability, and health using GCP tools like Cloud logger.
• Investigate and resolve incidents related to applications and integrations.
• Incident and Problem Management:
• Act as the first point of contact for application-related issues.
• Perform root cause analysis and implement preventive measures to avoid recurring issues.
• Ensure timely resolution of tickets within agreed SLAs.
• Automation and Optimization:
• Automate routine operational tasks to improve support efficiency.
• Identify and implement optimizations for better performance and cost-efficiency.
• Documentation and Reporting:
• Maintain up-to-date documentation for application configurations, workflows, and known issues.
• Generate reports on application performance and incident trends.
• Collaboration and Communication:
• Work closely with stakeholders, including development, operations, and business teams, to ensure alignment on requirements and issue resolutions.
• Communicate status updates effectively to all relevant parties.

Qualifications:

Required Skills and Qualifications:

• Cloud Expertise:
• Strong knowledge of GCP services such as Compute Engine, Cloud Run, App Engine, Kubernetes Engine (GKE), Cloud Storage, and Pub/Sub.
• Experience with GCP monitoring and logging tools
• Troubleshooting Skills:
• Proficiency in diagnosing application, infrastructure, and network-related issues.
• Familiarity with debugging tools, log analysis, and error tracking systems.
• 2 years of experience