Club Executive

• We are seeking a proactive and service-oriented individual to join our team as an Executive for our Society Club Facility
• The Executive will play a key role in ensuring the smooth operation of club facilities, managing member services, and contributing to the overall positive experience of club members
• The ideal candidate should have strong communication skills, attention to detail, and a passion for delivering exceptional customer service

Responsibilities:

• Member Services:Act as the primary point of contact for club members, addressing inquiries, providing information, and ensuring a high level of member satisfaction
• Assist members in booking facilities for events and activities
• Facility Management:Coordinate and oversee the use of club facilities, including recreational areas, event spaces, and common amenities
• Ensure facilities are well-maintained and clean
• Event Coordination:Assist in the planning and coordination of club events, meetings, and activities
• Collaborate with members and event organizers to ensure successful execution
• Communication:Communicate club policies, rules, and upcoming events to members
• Respond promptly to member feedback and concerns
• Administrative Support:Provide administrative support to the facility manager and other club staff
• Maintain accurate records of facility bookings, member communications, and event details
• Membership Engagement:Engage with members to understand their needs and preferences
• Propose and implement initiatives to enhance the overall member experience
• Vendor Coordination:Coordinate with vendors and service providers to ensure timely and quality services for club events and maintenance
• Manage relationships with external partners