Collection Executive / Officer

Job Title: Collection Department

Various Positions:

• Collection Agent
• Collection Executive
• Tellecaller

Location: Noida, Sector 2.

Company: Fintech Smart Solutions Pvt Ltd

About the Company:

Fintech Smart Solutions Pvt Ltd (Dhanwale) is a leading Non-Banking Financial Company (NBFC) that offers innovative digital personal loan solutions. We are committed to providing financial services that are easy to access, customer-centric, and tailored to meet your needs. As we expand our operations, we seek skilled professionals to join our dynamic team in the Collection Department.

Job Responsibilities:

For Collection Agent

• Follow up with customers for overdue payments via calls, emails, and messages.
• Maintain accurate records of all communication with customers.
• Negotiate repayment terms and assist customers in resolving payment issues.
• Escalate accounts as necessary based on company policies.
• Ensure compliance with legal, regulatory, and internal standards for collections.
• Report daily collections progress to the supervisor.

For Collection Executive

• Oversee and manage a portfolio of delinquent accounts.
• Lead calls and emails to clients to collect outstanding payments.
• Perform payment reminders, follow-ups, and negotiate payment plans.
• Prepare collection reports, providing insights into overdue accounts.
• Collaborate with other departments to streamline the collection process.

Qualifications and Skills:

• 0 year to 5+ years of experience in collections,
• Proven track record of improving collection strategies and performance.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Ability to handle sensitive customer information with discretion and professionalism.
• Proficiency in Hindi and English is preferred.
• Knowledge of the digital personal loan market and the financial services industry is a plus.

How to Apply:

Interested candidates can submit their resumes to hr@fintechsmartsolutions.com or walk in for an interview at our Sector 2, Noida office.

Address

• : 2nd floor, D-6, Sector 2, Noida -201301 (Walking: after 11 AM, before 5 PM - Monday To saturday)
• Contact Persona Aruna (HR)- 9560194806(WhatsApp Only).