Collections Executive

Job Description – Collection Executive / Recovery Agent

Position: Collection Executive / Recovery Agent

Location: Noida Sector 56

Salary: ₹15,000 – ₹24,000 (Depends on Interview Performance)

Experience: Fresher / 1 Year Experience

Job Responsibilities:

• Handle collection and recovery calls to customers.
• Follow up with customers for pending payments.
• Manage collection buckets (0, 1, 2, 3, 4, and 7).
• Maintain proper call records and update collection status.
• Handle customer queries and provide payment solutions.
• Ensure timely recovery and meet monthly targets.

Requirements:

• Graduate is mandatory.
• Must be fluent in English.
• Good communication and call handling skills.
• Knowledge of collection process and bucket handling.
• DRA Certified candidates preferred.
• Fresher and experienced candidates can apply.

Skills Required:

• Communication Skills
• Negotiation Skills
• Call Handling
• Recovery & Collection Knowledge
• Customer Handling

Interview Location: Noida Sector 56