Managed Services Engineer

Cross Technology Managed Services Engineer (L2)

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

• Hands on experience on Citrix XenApp/XenDesktop in medium to large enterprise environments
• Knowledge of designing, deploying, and troubleshooting an enterprise XenApp/XenDesktop infrastructure.
• Level 2 experience in implementing and supporting XenApp, XenDesktop, Provisioning Services and Windows operating systems.
• Hands on knowledge on VMware/XenServer/Hyper-V management and Administration
• Excellent knowledge on Dev,Test,pre-production and Production environment and best practices.
• Excellent knowledge on Citrix XenApp\XenDesktop patch management and best practices
• Excellent knowledge on Application streaming and streaming profiler
• Understanding of NetScaler features and deployment scenarios
• Hands on knowledge on Citrix Director & Monitoring tool installation and administration
• Excellent knowledge on different profile management solution and troubleshooting
• Good written and oral communication skills, detail oriented approach to problem solving.
• Good knowledge on handling Citrix database (1.) Incident Management + Change Management (Planning & Execution)
• On - call Escalation
• Root cause analysis / Problem Management + Capicity / Architectural Management
• SLA compliance for tickets

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.