Customer Assistance Manager

Kotak Mahindra Bank

Noida

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Customer Assistance Manager-Consumer Durables-Hardship Assistance Unit

The Customer Assistance Manager will be responsible for managing the Hardship Assistance Unit within the Consumer Durables department. They will lead a team of customer support representatives and ensure the timely and effective resolution of customer issues. The role involves developing and implementing strategies to improve customer satisfaction and retention.

Job role

Work location

Noida, 5031-Noida-Plot no. 7-Sector 125-UPD, 5th Floor, Plot#7 , Sector-125 , Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website