Customer Care Executive

Job Overview:

Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone.

Eligibility Criteria:

- Undergraduates with a minimum of 6 months BPO experience

- Graduates (Freshers are welcome)

- Good communication skills in Hindi and/or English

- Open to both Freshers and Experienced candidates

Key Responsibilities:

- Handle inbound customer calls and provide resolutions effectively

- Maintain a positive, empathetic, and professional attitude toward customers

- Follow company protocols and call handling scripts

- Document customer interactions accurately

- Ensure customer satisfaction and follow up on unresolved queries

Salary & Benefits:

- Salary: Up to ₹17,500 per month

- Incentives: Attractive performance-based incentives

- Joining Bonus: Available

Free Pick & Drop Shuttle Service from:

 - Sector 59 Metro Station

 - Sector 52 Metro Station

 - City Centre Metro Station

 - Golf Course Metro Station

 - Sector 37 Botanical Garden Bus Stand

 - Okhla Bird Sanctuary Metro Station

Working Days:

- 6 Days a Week

- 1 Rotational Weekly Off