Customer Care Executive

IMCS Tech

Sector 62, Noida

₹16,000 - ₹17,500 monthly

Fixed

16000 - ₹17500

Earning Potential

17,500

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

41 applicants

Benefits include: Travel Allowance (TA)

Job Description

Job Title: Customer Support Executive (Voice Process) – Freshers

Location: Noida Sector 62

Salary: INR 16,000/- in-hand | INR 17,500/- CTC

Job Type: Full-time, Rotational Shifts (Day and Night Shifts)

Females: From 7 AM to 8 PM (only 9 hours shift)

 

Job Description:

  • Inbound voice process
  • Resolve the queries of customer over the call
  • Provide assistant to the customer
  • Handle inbound calls and assist customers with their inquiries and issues.
  • Provide clear and effective resolutions to customer queries.
  • Maintain a high level of empathy and professionalism during customer interactions.
  • Ensure customer satisfaction through prompt problem-solving.
  • Ensure accurate data entry and follow-up when necessary.

Skills and Qualifications:

 

  • Good communication skills in English and Hindi.
  • Minimum education requirement: 12th, undergraduate or graduate a completed diploma.
  • Average Typing skills
  • Comfortable with rotational shifts, including night shifts.
  • Cab allowance in case of night shift.

Additional Information:

Candidates will get travels allowance

Address: Noida, sector 62


For more details please contact on this Number : 9274684184

Job role

Work location

Sector 62, Noida, Uttar Pradesh, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 36 years

Gender

Any gender

About company

Name

IMCS Tech

Address

Sector 62, Noida, Uttar Pradesh, India

Job posted by IMCS Tech

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