Customer Care Executive

CUSTOMER SUPPORT EXECUTIVE – VOICE PROCESS

Work From Office | Noida | Cogent E-Services

Job Overview:

We are hiring Customer Support Executives for Banking & Insurance Voice Support. This role focuses on resolving customer queries, providing accurate information, and ensuring a great service experience.

Responsibilities:

* Handle incoming calls professionally

* Resolve customer issues and provide step-by-step assistance

* Share product information clearly

* Maintain call logs and adhere to quality standards

Eligibility:

* Graduate/Undergraduate

* Fresher or Experienced candidates welcome

* Good communication skills in English & Hindi

* Calm and customer-friendly attitude

Shift & Work Details:

* Any 9-hour shift between 8:00 AM–8:30 PM

* 6 days working | Rotational weekly offs

* Dress Code: Formals (Mon–Fri), Semi-Casual (Sat–Sun)

Salary:

Up to ₹25,000 CTC + Incentives

ESIC / Mediclaim + Shuttle Available

Location:

Tech Boulevard, Tower C, Sector 127, Noida

HR Nandini - 8107974971